tq77 Privacy Policy

This Privacy Policy ("Policy") applies between the authority operating the tq77 platform ("we", "us") and every registered user of our services ("you", "user"). By accessing https://tq77.lat or creating an account, you are considered to have voluntarily and knowingly accepted all terms of this Policy.

tq77 is committed to ensuring a safe and transparent service with the players of Bangladesh in mind. Protecting your personal information is a core part of our responsibility. This Policy is written in a simple, clear, and complete manner so you can understand what information we collect, why we collect it, and how it is kept secure.

This Policy complements our Terms and Conditions and Responsible Gaming Policy. Reading them together will give you a complete understanding of the overall terms of tq77's services.

The following types of information may be collected as needed to provide services on the tq77 platform:

1.1 Information You Provide Directly

When you register an account, request a deposit or withdrawal, or contact our support team, the information you voluntarily provide may include:

• Full name and date of birth
• Email address and mobile number
• Payment details — such as bKash, Nagad, or Rocket mobile banking numbers or bank account information
• Documents submitted for identity verification (such as national ID or passport details)
• Support requests and contact messages

1.2 Automatically Collected Information

When you access the tq77 website, certain information may be automatically logged for technical reasons:

• IP address and device type
• Browser type and version
• Page visit history and session duration
• Information collected from cookies and similar technologies (see Section 7 for details)
• Referral URL and traffic source

1.3 Transaction Information

Records of every financial transaction — deposits, withdrawals, bonus applications, and betting history — are stored securely. This information is essential for financial security and fraud prevention.

tq77 uses collected information only for the following legitimate purposes:

1. Account management and identity verification: To complete the registration process and confirm your identity.
2. Financial transaction processing: To complete deposits and withdrawals securely and to maintain financial records.
3. Customer support: To respond to your support requests and resolve issues.
4. Security and fraud prevention: To prevent unauthorized access, fraudulent activity, and the creation of multiple accounts.
5. Responsible gaming oversight: To identify excessive betting behavior and provide assistance when needed.
6. Service improvement: To use statistical analysis to improve platform performance and user experience.
7. Communication: To send important account-related notifications and updates.

tq77 does not sell your information to third parties or share it for marketing purposes.

tq77 uses industry-standard technical and administrative measures to keep your information secure. The key components of our security framework are:

• SSL/TLS Encryption: Every exchange of information between your browser and our servers is protected through 256-bit SSL encryption.
• Data Encryption: Sensitive stored information such as passwords and payment details is kept in an encrypted state.
• Access Controls: Only authorized personnel have access to the necessary information, and all access is logged.
• Security Monitoring: Our systems are under 24/7 surveillance so that any unusual activity can be identified immediately.
• Firewall Protection: Server security is maintained using advanced firewalls and intrusion detection systems.

However, no transmission of information over the internet is completely risk-free. We therefore ask that you keep your login credentials private and do not share them with anyone.

tq77 does not transfer your personal information to third parties, except in the following limited and necessary circumstances:

4.1 Payment Processors

Necessary financial information is shared with bKash, Nagad, Rocket, and bank transfer service providers to complete transactions. These organizations operate under their own strict privacy regulations.

4.2 Technology Service Providers

Limited information may be shared with trusted technology partners who assist with website hosting, cybersecurity, and data analysis. These organizations are contractually bound to follow tq77's guidelines.

4.3 Legal Obligations

We may be legally required to provide information pursuant to a court order or a lawful directive from a competent authority. In such cases, we will provide only the information specifically required.

4.4 Business Changes

In the event of a business merger or acquisition, user information may be transferred as an asset, but it will always remain subject to this Privacy Policy.

tq77 retains your information only for as long as it is needed to fulfill the relevant purpose, or as required to meet legal obligations. Key points of the retention policy:

• Information for active accounts is retained for the duration the account remains active.
• Financial transaction records are retained for the period required under financial regulations.
• Even after an account is closed, certain information may be retained for a defined period for fraud prevention and legal purposes.
• Once the need has passed, information is securely deleted or anonymized.

If you request account deletion, we will process it within a reasonable time, though information required to meet legal obligations will be retained for the specified period.

Every registered user of tq77 has the following rights:

• Right to access: You may request to know what information we hold about you.
• Right to correction: You may request that incorrect or incomplete information be corrected.
• Right to deletion: In certain circumstances, you may request that your information be deleted.
• Right to object to processing: You may object to the use of your information for specific purposes.
• Right to data portability: You may receive a copy of your information in a readily usable format.

To exercise these rights, please contact our support team. We will respond to your request as quickly as possible within legal limits. Some information may not be deletable due to legal obligations.

tq77 uses cookies to keep the website running smoothly. Cookies are small text files stored in your browser that help us improve the quality of our services.

7.1 Cookies We Use

• Essential cookies: To maintain login sessions and ensure the basic functionality of the site. Without these, the site will not work properly.
• Functionality cookies: To remember your preferences and provide a personalized experience.
• Analytics cookies: To understand site traffic and usage patterns — your identity is not revealed through these.

7.2 Cookie Controls

You can disable cookies by changing your browser settings. However, this may limit some functionality of the site. Disabling essential cookies may prevent you from being able to log in.

tq77 conducts an identity verification process to prevent fraud, combat money laundering, and confirm the age of users. This is part of the "Know Your Customer" (KYC) policy.

You may be required to verify your identity in the following situations:

• At the time of your first withdrawal request
• For transactions involving large amounts
• If unusual activity is observed on the account
• For age verification

Documents submitted for verification will be used solely for the purpose of confirming identity and will be stored securely in an encrypted state. tq77 does not transfer these documents to third parties.

tq77 strictly refrains from providing services to persons under the age of 21. We do not knowingly collect information from any minor. If we become aware that a minor has opened an account, that account and all associated information will be deleted immediately.

If you believe a minor has opened an account on tq77, please notify our support team immediately.

tq77 reserves the right to update this Privacy Policy as needed. If significant changes are made to the Policy, we will notify you in the following ways:

• By publishing a notice on the website
• By sending a message to your registered email address
• By updating the "Last Updated" date at the top of the page

Continued use of the site after changes have been made will be considered acceptance of the new policy. You are therefore advised to review this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise any of your rights regarding your information, please contact our support team.

We will endeavor to respond within a reasonable time of receiving your request. For more information, you can visit our FAQ page or About Us page.